Solved My brother changed login password of SP4

Discussion in 'Microsoft Surface Pro 4' started by lavaliga, Aug 11, 2016.

  1. Stevesmith573

    Stevesmith573 New Member

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    Please check which the account is that you used to logon now at first.

    If it is a local account, you could logon with another administrator account then reset it.
    If you have no another administrator account in the system, you cannot sign in Windows to reset it.
    If you're using a Microsoft account, you can reset your password online.

    If you've tried these suggestions and still can't sign in, I am afraid that you'll need to reinstall Windows.
     
  2. Giz Com

    Giz Com New Member

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    You can unlock the password with a third-party program, take Windows Password Key as an example, the program will help you create a password reset disk, so you can reset password on surface with password reset disk, it is very easy. No need to send it to support.
     

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