new here, need itunes help!

Discussion in 'Microsoft Surface Pro 3' started by outexan, Dec 27, 2014.

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  1. outexan

    outexan New Member

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    I just got a surface pro 3 and I'm having an issue with iTunes. When I go into the apps under purchased apps in iTunes, I get the error message that iTunes has stopped working. Any ideas?
     
    outexan, Dec 27, 2014
    #1
  2. kundas1

    kundas1 Super Moderator Staff Member

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    yea simple! drop iTunes :p but I would try un-installing then re-install see if that clears it...
     
    kundas1, Dec 27, 2014
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  3. leeshor

    leeshor Well-Known Member

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    When reinstalling use the 64-bit version.
     
    leeshor, Dec 27, 2014
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  4. tuchas

    tuchas Active Member

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    Haven't seen that one before. I'd go along with kundas1's uninstall/reinstall suggestion.
     
    tuchas, Dec 27, 2014
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  5. Nuspieds

    Nuspieds Active Member

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    When you go to iTunes.com and select Download iTunes, it should automatically have the 64-bit version selected for download.

    It works fine on the Surface Pro, so definitely take the suggestion and uninstall then reinstall.
     
    Nuspieds, Dec 27, 2014
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  6. sharpuser

    sharpuser Super Moderator Staff Member

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    You will get this fixed, I'm sure. iTunes works very well on the Surface Pro 3.
     
    sharpuser, Dec 27, 2014
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  7. double07

    double07 Member

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    I have no issue with iTunes on my SP3. Yeah, I would recommend uninstall and reinstall as well.
     
    double07, Dec 28, 2014
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