New SP3 trying to connect to MS ac

Discussion in 'Microsoft Surface Pro 3' started by ozstar, Jun 29, 2015.

  1. ozstar

    ozstar New Member

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    Hi,

    I have just got my SP3 and trying to connect to my account. I do have an account and it works on other boxes.

    I get to the wifi and choose the home network that works on everything else, and it then says we can't connect to network.

    All I see is.. get online....

    I do have a Mac filter on the router but can't see where I get my MAC address from.

    This is why I thought for ages about getting one..MS is so bent on controlling everything.

    Please help .. I'm not a happy Chappy at the moment..


    Oz
     
  2. malberttoo

    malberttoo Super Moderator Staff Member

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    The MAC filtering is probably the culprit. And you made that issue, not Microsoft. :D

    On your device, go to search and type in command, you want "command prompt". When it opens it will be a black box.

    Type in (no quotes) "ipconfig /all", and look for your WiFi connection listed. You want "physical address", that's your MAC address.

    Let us know how it goes.
     
    GreyFox7 likes this.
  3. jnjroach

    jnjroach Administrator Staff Member

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    IIRC the MAC address is also on a sticker on the box.....
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    The Router probably shows the MAC address under rejected connections. check your fire ... wall log. :)
     

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