No Camera / Windows Hello in April Update

Discussion in 'Microsoft Surface Pro 4' started by kristiankenneth, Apr 22, 2016.

  1. kristiankenneth

    kristiankenneth New Member

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    I received no update on camera drivers and Windows Hello on the latest April Update. I checked the drivers and I am still running the old drivers. When I check to update, update settings says I have the latest updates. Here are my update logs and indeed there were no update for the camera drivers?

    H1.PNG h2.PNG hello.PNG Update.PNG
     
  2. leeshor

    leeshor Well-Known Member

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    That has happened to me twice, both only once after a major firmware update. A reboot fixed it both times. Don't know what to say.
     
  3. kristiankenneth

    kristiankenneth New Member

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    but I had rebooted mine several times and no newer updates were coming, It still says I had the latest firmware
     
  4. Afy

    Afy Member

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    Try uninstalling and reinstalling the driver.

    I have just turned on Windows Hello after the update.. and am quite impressed by it.
     
  5. verkion

    verkion New Member

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    The April updates are now available for manual install. The Drivers and Firmware downloads section for the SP4 now has them incorporated into the installer. I didn't even have the April update showing at all in Windows Update but after manual install, the correct driver versions are shown for every device.

    Sent from my Nexus 9 using Tapatalk
     
  6. Nuspieds

    Nuspieds Active Member

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    I, too, was part of the group who did not get the updated camera drivers, even though Windows Update would report that my system is up-to-date.

    Yes, finally they released the April 19th update as a download and then I was able to manually update the camera drivers.
     
  7. MikemanSP4

    MikemanSP4 Active Member

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