One Note 2016 will not open via pen

Discussion in 'Microsoft Surface Pro 4' started by terrysk, Oct 10, 2017.

  1. terrysk

    terrysk New Member

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    My Device:
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    I notice when I remove my keyboard from my surface pro 4 and go into tablet mode then click the pen once or twice to open one note 2016 it doesn't open automatically it opens in the background and a double click to take a screenshot and send it to one note 2016 freezes the surface. When I attach my keyboard the assigned clicks work and one note 2016 opens automatically and double clicking capture a screen shot. Has anyone found a fix for this issue? If i change my pen settings to the default one note it works with or without the keyboard no issues.
     
  2. Philtastic

    Philtastic Active Member

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    I also have a similar problem but, for me, the eraser button doesn't work at all, and it seems that it might be tied to sleep mode. If it's a fresh boot, the eraser button works. If it's been in sleep, the eraser button generally doesn't work.
     
  3. Afy

    Afy Member

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    Try resetting the pen, and removing the battery and reinserting it. That should do it.
     
  4. Philtastic

    Philtastic Active Member

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    I've done this and it works but that's not something that I want to do every time the button stops working temporarily....

    Terrysk, does your issue happen every time you remove the keyboard, even after a fresh boot?
     
  5. Afy

    Afy Member

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    Try deleting the pen from devices, and Bluetooth. Try pairing it again.. see if that makes a difference.
     

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