One note and pen double click not working

Discussion in 'Microsoft Surface Pro 3' started by geckoking, Jun 20, 2014.

  1. geckoking

    geckoking Member

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    Ok so I installed the firmware update. The one button one note works. However the double click does not. I double click the pen and the screen will flash and one note launches. But my screen shot does not show up on one note, it's just blank.. What am I doing wrong?
     
  2. bamaster

    bamaster Member

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    Did you update your OneNote app? Go to the Store and update your apps.
     
  3. cdf3

    cdf3 Active Member

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    I can't get this feature to work either. I double tap the button, the screen acts as though it takes a screen shot, then it opens the One Note app as if I pressed it once.
    My OneNote app is up to date.
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    You need to update OneNote Modern UI and Office 2013 as well as the Surface Firmware....
     
  5. geckoking

    geckoking Member

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    I did a factory reset and now everything works..
     
  6. cdf3

    cdf3 Active Member

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    I didn't have to do a factory reset to finally get mine to work.
    I uninstalled OneNote from the MS Store. I then tried to reinstall it, but it kept telling me that the app was installed on my device, which I knew I had already uninstalled it. I did a Reboot, then went back to the MS Store to reinstall OneNote. It's now working as it should.
     

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