Onenote metro

Discussion in 'Microsoft Surface Pro 3' started by Edo0003, Sep 19, 2014.

  1. Edo0003

    Edo0003 New Member

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    Hello,

    I use onenote for school and taking notes using the surface pen. Ever since I updated the onenote metro app (to have the ability to take a screenshot) it has been crashing. It occurs at random times. I would be in the middle of writing a sentence and the app would freeze and close out. Has anybody experienced this before? Anybody know a solution? It's frustrating to take notes when you expect the app to close out at unexpected times.

    Thanks!
     
  2. ctitanic

    ctitanic Well-Known Member

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    Try uninstalling and reinstalling it.
     
  3. Edo0003

    Edo0003 New Member

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    I did that last week but the app still closes down
     
  4. cemian

    cemian Member

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    Yea same here it closes out sometimes writing notes but every time i go back in the last sentence was saved but not the last word i was writing...i just rewrite it and go on...no big deal
     
  5. jnjroach

    jnjroach Administrator Staff Member

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    This symptom is typical of a corrupted document cache, after you Uninstall OneNote, run disk clean up including system files and reboot prior to reinstalling OneNote.
     
    wditters likes this.
  6. olimjj

    olimjj Active Member

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    Run sfc /scannow at the Administrators Command Line
     
  7. Edo0003

    Edo0003 New Member

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    Where you having the same issues with one note? If so, Did this work?
     
  8. jnjroach

    jnjroach Administrator Staff Member

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    I have in the past, Now I use the Desktop version mainly because I need the Outlook and Lync Integration for work.
     
  9. Edo0003

    Edo0003 New Member

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    Is it normal that it's taking SP3 a long time to clean up the disk? It seems like it froze
     
  10. jnjroach

    jnjroach Administrator Staff Member

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    Depending on how much it is cleaning it can take 30 minutes as it cleaning it in theory with out corrupting the file system...
     

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