Solved OneNote Pen Issues

Discussion in 'Microsoft Surface Pro 3' started by OLiVAD, Oct 20, 2014.

  1. OLiVAD

    OLiVAD New Member

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    I'm having issues writing in notebooks within OneNote with the Surface Pen. The surface pen works perfectly fine in all other applications including paint, but wont write in any of the notebooks I have saved. I have recently upgraded from my surface pro 2 to the surface pro 3 and I synced all of my notebooks from my surface pro 2 to OneDrive and they have now populated on my surface pro 3. So I'm wondering if it has something to do with the notebooks not being able to be edited due to the sync from OneDrive. Any help on this issue would be fantastic.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Desktop or MUI Version of OneNote?
     
  3. OLiVAD

    OLiVAD New Member

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    it is the Desktop version of OneNote, it shows the pen tools and allows me to change pen thickness, color, etc.
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    But won't write? Did you do a custom install of Office and not install the Pen Tools? I would at least attempt a Repair of your Office Install.
     
  5. OLiVAD

    OLiVAD New Member

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    Nope, I literally just installed office 2013 Professional and signed in with my windows live ID. It then began to sync all my notebooks but wouldn't let me write in them. I'm able to type my notes within the notebooks, however I'm just not able to use the pen.
     
  6. Liam2349

    Liam2349 Active Member

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    I take it the pen works elsewhere?
     
  7. jnjroach

    jnjroach Administrator Staff Member

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    upload_2014-10-20_10-15-11.png

    OP - If you create on New Notebook does the pen work? Do you have any pending updates...
     
  8. OLiVAD

    OLiVAD New Member

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    This issue is fixed! I uninstalled everything and reinstalled it because repairing it did nothing. After I reinstalled it the notebooks came up fine with no error message like the last time, and the pen is now functional. Thanks for all the help though.
     
    jnjroach likes this.

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