Pair Surface Pro to iPhone

Discussion in 'Microsoft Surface Help' started by jztimmons, Apr 15, 2018.

  1. jztimmons

    jztimmons New Member

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    Surface Pro 4 , Windows 10 Insider build 17133
    iPhone 7, iOS 11.2.6

    Hello, I really want to check out Dynamic Lock, but I'm having trouble pairing my surface to my iphone. I can get all the way to having them see each other and present the numeric codes. I click pair button on the Surface, it accepts and presents "Paired". I tap pair button on the phone and it presents "SP4 is not supported" with the "Forget this device" button.

    Has any one else had this issue? Is this a known issue? I have Binged and Googled for an answer without success.
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Hello, @jztimmons,

    I tested this just now on my SB2 1TB 15 inch and iPhone X iOS 11.3
    Same result as you. Not compatible.
     
  3. jztimmons

    jztimmons New Member

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    Bummer! Looks like a trip to the "Genius" bar for me then. :rolleyes: I'll report back if I have any news. Thanks!
     

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