Pen Freezing

Discussion in 'Microsoft Surface Pro 3' started by Alexander, Oct 18, 2014.

  1. Alexander

    Alexander Member

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    Hi guys,

    I've come across a problem recently. The pen will occasionally become unresponsive, sometimes for about 30-40 seconds. The trackpad does however work at these times.

    Has anyone come across this? Can it be sorted as it is a little annoying

    Appreciate the help!
     
  2. abraham the grey

    abraham the grey New Member

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    Location:
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    My Device:
    SPro3
    I'm having the same issue. Definitely annoying (and embarrassing when trying to show off...)
     
  3. Alexander

    Alexander Member

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    How often does it happen? I can't imagine this is common.
     
  4. Alexander

    Alexander Member

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    Naturally, I reinstalled the battery right away. It seems to freeze much less, but it has frozen a few times in the past few hours.

    No one else is having this issue?
     
    ptrkhh likes this.
  5. Charlie Cassidy

    Charlie Cassidy Member

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    I am having the issue too, but have not found a solution yet other than waiting for the pen to come back.
     
  6. Alexander

    Alexander Member

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    I'll ask a microsoft technician. How often does yours freeze?
     
  7. Charlie Cassidy

    Charlie Cassidy Member

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    Location:
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    Mine freezes about every paragraph or two while writing notes. It becomes responsive again about 15 s or so later.

    I just reloaded/repaired MS Office, will see if that helps.

    I also have experienced that the pen button no longer calls up a quick note in Windows 10.
     
  8. IT_Freggel

    IT_Freggel New Member

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    I have the same issue when using the eraser. After erasing some notes the pen might get unresponsive. I than lift it of the tablet for two seconds and the pen will write again. Strange.
     
  9. Charlie Cassidy

    Charlie Cassidy Member

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    I tried the battery removal & replacement and so far so good. No freezes yet since I did it.
     
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  10. Mikey Sodetani

    Mikey Sodetani New Member

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    I'm having the same issue.

    The SP3 pen becomes non-responsive for 5-15 seconds when using the eraser button (bottom button). This occurs in dekstop applications such as Manga Studio as well as metro apps such as OneNote.

    The pen is very responsive when writing, so I hardly think it's the battery. It's only when the eraser button is pressed when it freezes.

    Anyone have any feedback regarding this issue?
     
  11. freed0m

    freed0m New Member

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    Just happened to me this morning in a meeting, non-responsive for a minute or so, very annoying.
     
  12. Nys299

    Nys299 Member

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    Me too....when I am trying to annotate a schematic....sometimes it locks up for half a minute to one minute and then it comes back on. This is really annoying and embarrassing. It happens all the time. I have set the bluetooth settings in Device Manager to never allow computer to turn off bluetooth device. But to no avail.
     

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