Pen losing signal

Discussion in 'Microsoft Surface Pro 3' started by lightkey, May 26, 2015.

  1. lightkey

    lightkey New Member

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    Hi everybody i 'm having this problem with the pen, basically, it stops working suddenly...and then i have to pair again or wait some time. i wondering if i have to change the battery. above all which battery do i have to change ? thanks a lot ciao
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Pairing is just for the Purple Button (it uses watch batteries) the barrel which is used for writing uses the AAAA Battery. Is the purple button failing or is it refusing to write? Answer that, and it will tell you which battery to replace.

    With that said, I've had the SP3 since June 20, I've replaced the AAAA Battery once and never needed to replace the watch battery. I use my pen heavily.
     
  3. note3

    note3 Member

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    Sometimes this happens to me too.
    Then I just have to restart the SP3.
     
  4. lightkey

    lightkey New Member

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    The fail is the writing side. Itstops
    writing all of the sudden. So it's the AAAA battery i guess i have to replace.
     
  5. hughlle

    hughlle Super Moderator Staff Member

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    thats how it happened with me. Repalced the AAAA battery and worked just fine again.
     

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