Pen not writing - Purple button working

Discussion in 'Microsoft Surface Pro 3' started by Zo Shah, Oct 26, 2014.

  1. Zo Shah

    Zo Shah New Member

    Joined:
    Oct 15, 2014
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Hey guys. My Surface Pro 3 pen is currently not working. It worked fine for the few weeks I've had it. The purple button still opens One Note, but the pen doesn't write. I can't tell if the other buttons are working since I haven't been able to write anything. I'm not sure what happened. Any tips to fix this? I tried pairing the pen to the tablet again, but no luck. any help would be appreciated! Thanks
     
  2. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    Pairing wont fix anything because the purple button is working. The pen has two parts that work separately.

    Try removing and putting back the AAAA battery.
     
  3. malberttoo

    malberttoo Super Moderator Staff Member

    Joined:
    Feb 26, 2013
    Messages:
    2,255
    Likes Received:
    428
    Trophy Points:
    83
    Location:
    Alaska
    My Device:
    SPro3
    Yep sounds like the battery.
     
  4. Tellen

    Tellen New Member

    Joined:
    May 11, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    I had the same problem, set up my new SPro3 on Friday left it on my desk over the weekend, came back on Monday to find the pen still pairs with the surface but wont write. Turns out the AAAA battery died, confirmed it with a voltmeter, don't know where I'm going to get another AAAA battery.
     
  5. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,847
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    The writing part of the pen does not use Bluetooth. It operates by inducing an electrical field around itself and your hand. The screen then finds the center of that field. Replace that battery.

    AAAA batteries are not common yet.

    For choosing the AAAA instead of an AAA, I give Microsoft a CCCC

    ... minus.
     
    VickiFL likes this.
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,332
    Likes Received:
    1,279
    Trophy Points:
    113
    AAA would have been too fat for a pen.
     
  7. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,847
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    Okay, that's fair. But i kinda would like a fatter pen. That's why this works for me:

    aIMG_6153.jpg

    bIMG_6153.jpg

    cIMG_6155.jpg
     
  8. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,847
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    Meanwhile...

    @Zo Shah ,
    Let us know if you fix the inking problem with a new AAAA battery. Otherwise, we will begin troubleshooting.
     
    Another likes this.
  9. bluemoongreg

    bluemoongreg New Member

    Joined:
    Mar 28, 2015
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    @Tellen- Was able to pick some AAAA batteries up at my local Best Buy.
     
  10. JoshB

    JoshB Member

    Joined:
    Sep 2, 2014
    Messages:
    79
    Likes Received:
    22
    Trophy Points:
    8
    My Device:
    SPro3
  11. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,847
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    I use my pen often - and am on the same AAAA battery for 7 months, now. Got a good one, I suppose.

    But at that rate, @JoshB, by time you are finished with your 24, the batteries might be available from a shop on Mars.
     
  12. JoshB

    JoshB Member

    Joined:
    Sep 2, 2014
    Messages:
    79
    Likes Received:
    22
    Trophy Points:
    8
    My Device:
    SPro3
    Same here sharpcolorado. It is interesting how many battery problems I have seen, and have not come across it myself, especially with how much I use my pen! I think Microsoft bought some bad batteries from somewhere, heh.
     

Share This Page

Search tags for this page
surface pen is not writing
,
surface pen not working
,

surface pen not writing

,
surface pen paired but not writing
,
surface pen tip not working
,
surface pen will not write
,
surface pro 3 pen not working
,
surface pro 3 pen not writing
,
surface pro 3 pen tip not working
,
surface pro pen not writing