Pen problem

Discussion in 'Microsoft Surface Pro 3' started by note3, Sep 6, 2014.

  1. note3

    note3 Member

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    [​IMG]

    Doe's your pen look like my pen?
    My problem:
    the picture on the small paper shows how one unscrews something to get out the small batteries.
    But I can not do that. My pen has not this extra part which you can see on the paper. On my the the screw piece and the spring are fastened.
     
  2. ctitanic

    ctitanic Well-Known Member

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    With the right screwdriver you will be able to unscrew it.
     
  3. Liam2349

    Liam2349 Active Member

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    You need a precision screwdriver with a thin shaft. There's a small phillips screw at the bottom of that spring, which gives access to the 319 cell batteries that power the OneNote button.

    I think the screw is a PH00.
     
  4. note3

    note3 Member

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  5. mmoran27

    mmoran27 Member

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    Yea this and other decisions are stupid
     
  6. daniielrp

    daniielrp Active Member

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    You have taken out that paper bit right? Just cus I assign like most 'watch battery' devices that paper is blocking the contacts for the battery so it won't work til it's removed?
     
  7. Liam2349

    Liam2349 Active Member

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    The paper in my pen doesn't block any contacts. I was under the impression you're supposed to leave it in, but I don't think it matters much.
     
  8. note3

    note3 Member

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    It makes no difference.
     
  9. malberttoo

    malberttoo Super Moderator Staff Member

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    Actually there was already a thread about that paper insert, and apparently the instructions say somewhere to leave it in the pen. So of course I had already thrown mine out, and now my OCD has to live with the knowledge every day that my pen is not as whole as it could be... o_O
     
  10. wertzius

    wertzius Member

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    Update both OneNote Applications and the Button will work.
     
  11. note3

    note3 Member

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    The batteries were empty, shame on you microsoft.

    For more than 100o € you can't give us unplugged new batteries (and as an recommendation: a small screwdriver)?

    I'm not complaining about the additional 15 € for the batteries and the screwdriver but for the time I lost to find the error and to get this tools (I live in a very small village).
     
  12. malberttoo

    malberttoo Super Moderator Staff Member

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    Wow, that is super lame, but it's also the first I've heard of it...o_O
     

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