pen working with same gaps

Discussion in 'Microsoft Surface Pro 4' started by guglielmo-frigerio, Aug 21, 2017.

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  1. guglielmo-frigerio

    guglielmo-frigerio New Member

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    Hi everybody,

    I've been using my surface pen happily for a long time.
    About two weeks ago however, the pen started to work intermittently: as soon as I lift the pen from the display it stop working for several seconds and I have to wait moving the pen over the diplay until I see it starts to write again, which is very annoying.
    I changed the pen's battery to no avail.
    Does every body has a similar issue?

    Guglielmo
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Pull the nib out and reset it and see if that fixes it - also taking some isopropyl alcohol and a Q-tip to clean around the battery compartment and connector can help as well.
     

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