Solved Pens not working

Discussion in 'Microsoft Surface Pro' started by psnative, Nov 28, 2017.

  1. psnative

    psnative Member

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    Both of my Surface 1 stylus pens quit working. I have a Walmart pen that works, but I like the original Surface ones. I read to check the firmware, but it only said what file to look for in surface 3, & the file it said to look for wasn't there. There wasn't a yellow trouble icon anywhere so I don't think that's the problem. Do they need charging or do they have a battery? The backup pen I used had been sitting for quite a long time.
     
  2. BubbaUK

    BubbaUK Member

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  3. psnative

    psnative Member

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    That's mostly for surface 3, I don't think the surface 1 has a battery but there was a link for surface 1 & 2 that I clicked & it recommended a hard shutdown & that fixed it! Thanks for the advice.
     
  4. BubbaUK

    BubbaUK Member

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    .. & thanks to you for reporting back. I hadn't realised the Surface 1 pen was battery free :)
     

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