Phone connection to original Surface but no internet

Discussion in 'Microsoft Surface Help' started by johnwell, Sep 26, 2013.

  1. johnwell

    johnwell New Member

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    Location:
    Orange NSW, Australia
    I have just changed my mobile phone supplier and number and have the same smart-phone but a new sim card.
    My previous phone worked fine with connections to my Surface.
    I now have a connection, but it is limited and has no internet ability, despite the connection.
    I have tried playing with every setting I can find to no avail.
    My phone link is AndroidAP with security options of WPA PSK; WPA2 PSK; or Open.
    My Surface security options are Open; WEP; WPA2- Personal; WPA Personal; WPA2- Enterprise; WPA-Enterprise; 802.1x
    No setting seems to match between phone & Surface. Is this the problem?
    Any advice please to get my Internet operating?
    Thanks.
     
  2. hotphil

    hotphil Member

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    First thoughts are that your new phone supplier doesn't allow tethering.
    Test the Surface with a phone that you know works, and vice versa, to see if the problem is the Surface or the phone.
     
  3. kayzee

    kayzee Well-Known Member

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    Location:
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    My Device:
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    I'm having a problem with my iPhone 5S which tethers fine over USB but says it can't connect after entering the wifi password :( very annoying.
     

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