Photoshop checkboards

Discussion in 'Microsoft Surface Pro 4' started by henk brouwer, Dec 3, 2017.

  1. henk brouwer

    henk brouwer New Member

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    Good day,

    since a couple of weeks I get these black and white squares on my screen outside the canvas when moving an
    object. As you can see in the attached photo.

    Anyone any idea, can it be an issue of the video drivers?

    Thanks Henk
     

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  2. sharpuser

    sharpuser Super Moderator Staff Member

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    @henk brouwer ,

    This is very likely an artifact of the video drivers. Try launching Photoshop from a desktop shortcut by right-clicking and choosing each of the "Run with graphics processor >" menu items in turn.

    Photoshop is to blame for the artifact. The same effect can be seen in 3D simulation and game applications. Either enabling or disabling graphics acceleration as suggested above may help you to find the best way to minimize or eliminate these artifacts.
     
  3. henk brouwer

    henk brouwer New Member

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    Hi Sharpuser, I tried to do what you suggest but I dont know what to do.
    This is a surface pro 4.

    Can you please explain.
    thanks
     
  4. sharpuser

    sharpuser Super Moderator Staff Member

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    How are you starting Photoshop? From a tile? From a shortcut icon? With a command? From a mouse menu? From the desktop?
     
  5. henk brouwer

    henk brouwer New Member

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    You are explaining me what to do. And that is just what I want to try.
     
  6. sharpuser

    sharpuser Super Moderator Staff Member

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    Photoshop does not start itself. How are you starting it on your Surface?
     
  7. henk brouwer

    henk brouwer New Member

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    I did what you said. I ace an icon on my desktop then right click from there I don' see your option.

    That' why I asked if you can explain to me how to get there
     
  8. sharpuser

    sharpuser Super Moderator Staff Member

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    Please list the options shown after you right click.
     
  9. henk brouwer

    henk brouwer New Member

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    here it is
     

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  10. sharpuser

    sharpuser Super Moderator Staff Member

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  11. henk brouwer

    henk brouwer New Member

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    Thanks for that. I allready have this turned on.
    It' a little strange last month some one from Adobe was looking into my computer and he told me to turn off gpu inPhotoshop. I have a lot of leg in Photoshop so they made changes. I changed it back because I thught it was a little stupid. To turn it of on a tablet you completey loose the tablet feeling no pinch and turn anymore.

    I have 2 surface pros and till now I had never worked without issues on the surface. I have all Most no patient any more.

    Sorry for that.
    Any other idea

    Henk
     
    Last edited: Dec 4, 2017
  12. henk brouwer

    henk brouwer New Member

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    Now I downloaded an older driver the problem is gone.
    But i found a new problem that i noticed already before, when using the pen tool to create a shape, when trying to move an ankerpoint i experience lag. turning off the gpu also this problem is solved but without the gpu you cant use zoom and turn with your fingers.

    the surface is getting more difficult to work on, is there any solution
     

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