Physical buttons stopped working

Discussion in 'Microsoft Surface Help' started by Muku, Jun 13, 2014.

  1. Muku

    Muku New Member

    Joined:
    Mar 20, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    The volume and windows physical buttons have stopped working since the newest windows update. Ive reformatted and nothing, I've also tried the holding up volume and power button trick. the screen flashes and then when I releasw it just starts up.
    Any other tips or tricks?
     
  2. mennogreg

    mennogreg Active Member

    Joined:
    Dec 24, 2013
    Messages:
    188
    Likes Received:
    32
    Trophy Points:
    28
  3. Muku

    Muku New Member

    Joined:
    Mar 20, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    Yeah I formatted the whole thing. Thinking its hardware issue but it only happened after recent update.
     
  4. mennogreg

    mennogreg Active Member

    Joined:
    Dec 24, 2013
    Messages:
    188
    Likes Received:
    32
    Trophy Points:
    28
    I don't think it would be hardware, since you held the buttons down to do a hard reset and it registered that input. But you did a wipe and its still present. Did you refresh or did you perform a recovery, ie factory rollback? After doing so, do the buttons work if you don't perform a windows update?
     

Share This Page

Search tags for this page

physical button xbox-one not working

,

windows 10 physical home button not working