QUESTION: Surface RT doesn't play .mov files My Surface RT, broadly cured of a litany of problems I've previously posted about, still has one problem I forgot to mention before: neither the native Video app nor the PressPlay app are playing any of my .mov files. No problem with mp4s; these play fine. Is this just a limitation of Windows RT or a problem particular to my device? I recently did a clean reinstall and the problem persists still, just as before. The files in question are stored on the MicroSD card. To solve the problem, first of all, let's figure out the video formats supported by Surface RT or Pro. Such as MPEG-4, MPEG-2, AVI, 3GP etc (details). The MOV videos aren't included. This is just the reason why you cannot play MOV video on Surface; So you will meet kinds of errors when you playing them on Surface RT/Pro. This article presents how to accomplish the MOV conversion task using such a tool. With it, I’ll bet you can easily enjoy your wonderful MOV digital content on Surface with the original audio and video quality. For Windows users, you can download the Video Converter for Win, while for Mac users, Video Converter for Mac is their choice. The MOV to Surface conversion process is very simple. There is an optimized preset you can directly select as the output format. When the conversion is over, you can sync the output file to Surface. The following is the detailed steps on the basis of Window platform. For Mac users, you can also refer to this guide because the operation procedures are highly similar. Step 1. Run the MOV to Surface RT/Pro Converter and load your source MOV files into it. After you launch this app, you need to load your MOV files. To do this, you can click “+” icon to import your source files, or click “File -> Add Video/Audio or Add from folder”. Step 2. Set output format and customize output settings. If you want to select the optimized preset for Surface, you can click the format icon in the “Output Format” pane, open the drop-down format list, and then go to “Format -> Windows > Microsoft Surface Windows RT H.264 Video (*.mp4)” to use it. Meanwhile, you may press “Settings” and change the audio/video parameters. The task info shows estimated sizes of each file. Generally the lower bitrate you use, the smaller the output video is, and the less space it takes. Step 3. Start to convert MOV to Surface RT/Pro. Hit “Convert” to convert MOV files to Microsoft Surface. When the conversion is over, an “Open” option will be available. You can directly hit it to find the output files. And then, you can sync the output files to Surface. If you have no idea about how to transfer meida files to Surface, click the link to learn it. For more info about Surface. Hope this article is really useful for you to watch MOV videos on Surface.