I've tried installed windows 8.1 by upgrading. But, i accidentally erased a whole SSD. As a result, I am unable to reset to factory settings. i called to Microsoft service support, they said, need me to find someone who has the same device as me, then make a copy of recovery from them. But, my area no one has the surface pro. Please help me anyone who is kind and willing to share the recovery image with me. By the way, i am from Laos. unfortunately, there’s no any store here . And i just bought this sp from Thailand. My device is Surface Pro with 128GB. Thank you very much in advance.