Post all (external) monitor issues here

Discussion in 'Microsoft Surface Book' started by leeshor, Feb 2, 2016.

  1. jnjroach

    jnjroach Administrator Staff Member

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    Please don't cross-post, you started another thread...
     
  2. BenJM

    BenJM New Member

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    I'm having problems connecting my Surface Laptop to my LG 29UM58 ultrawide display.
    The strange thing is I've just upgraded from a Surface Pro 3 and that worked absolutely fine, and I'm using the same HDMI and MiniDP > HDMI cables
    It will only display at 1920x1080
    Thanks
     
  3. dgeasan

    dgeasan New Member

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    BenJM likes this.
  4. Kennung1

    Kennung1 New Member

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    My Device:
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    I have a 15" SB2 and have a weird issue with my monitor:

    I have connected an Eizo EV2785 4k monitor via the Surface Dock. My problem is, that I only get full 4k resolution when I extend the display. When I want to show the screen just on the external monitor, I only get 1024x768.
    So:
    - Extended screen: Surface Display at full res, external display at full 4k res.
    - only external screen: (internal display off) external display at 1024 x 768

    I tried with:
    - miniDP -> HDMI cable
    - two types of miniDP -> DP cable

    System: W10Pro, all latest updates, nVidia 419.67, latest surface dock firmware (just checked again).

    Any idea what the reason might be?

    [edit]
    Could the reson be different output frequencies (SB display @60hz, external @30hz)?
     
    Last edited: Apr 23, 2019 at 2:41 AM

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