PowerPoint problems with graphics card

Discussion in 'Microsoft Surface Laptop' started by pczwiebel, Apr 16, 2018.

  1. pczwiebel

    pczwiebel New Member

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    My Device:
    SPro4
    Hello,
    I have a problem with my PowerPoint install, everytime I start a presentation I got the message: Powerpoint has detected that your video card may not be properly configured
    to provide an optimal presentation of the slide Show.
    Is this normal on a Surface Laptop? I use the i5 with 8gigs of ram and Office 365. On my Surface Pro 4 I´ve never got this Problem before, but now on my Surface Laptop I´ve got this message. Is this on all Surface Laptops? My presentation Speed is very laggy too. I´ve reinstalled PowerPoint from Store and from the Website. Nothing help´s. I wont deactivate Hardware acceleration.
    Sorry for my bad English, I am from german.

    pczwiebel
     

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