pro 3 does not shut down with mouse have use power button

Discussion in 'Microsoft Surface Pro 3' started by robo, Nov 28, 2016.

  1. robo

    robo New Member

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    My Device:
    SPro3
    hello all
    pro 3 does not shut down with mouse it just reboots have to use power button to shut pro3 down.
    tried many internet suggestions none worked! Running win 10 pro that was upgraded from win 8.1

    fast boot
    turned off all devices power optons
    ran win 10 troubleshoot
    ran file checker
    win 10 Pro up to date
    reset registry logon bit from 0 to 1
    etc etc

    anyone else having this issue
     
    Last edited: Nov 30, 2016
  2. ScottyS

    ScottyS Active Member

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    Location:
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    My Device:
    SPro3
    This just happened to me this morning, but the Start/Power worked to put it in hibernate so I went off to work and when I started it up it came out of hibernate and then promptly shut down. So the shut down was still queued up as soon as it came out of hibernate.

    Haven't tried it since but will post again if it remains a problem.
     

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