problem with OneDrive

Discussion in 'Microsoft Surface Pro 3' started by Stephan, Oct 26, 2014.

  1. Stephan

    Stephan Member

    Joined:
    Aug 3, 2014
    Messages:
    108
    Likes Received:
    8
    Trophy Points:
    18
    Weirdly (and suddenly) my oneDrive doesn't work on my SP3.
    On my desktop computer, next to me, it works perfectly.

    But on my SP3 if I try to open a file it says : This file can't be open at the moment. There is a problem with your Onedrive"

    Anyone know what could be the problem (the syncing is activated and work)
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,099
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    When you right click on the OneDrive Icon (little cloud in the Task Tray) and Select View Syncing Problems does list any errors? Also if you attempted to copy any files that are an executable from your SP3 (.exe, .cmd, .bat, .ps1) it can kill the syncing.
     
  3. r0b123

    r0b123 Active Member

    Joined:
    Jul 30, 2014
    Messages:
    217
    Likes Received:
    34
    Trophy Points:
    28
    Location:
    Issaquah, WA (USA)
    My Device:
    SPro3
    Perhaps you may need to Sync your files to view status especially if you were switching or in/out of a network. If you open File Explorer, then right click your OneDrive icon, you can select Sync which will also give you status.
     
  4. guymalloc

    guymalloc Member

    Joined:
    Apr 1, 2014
    Messages:
    130
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    Nebraska
    If you have onedrive open on one device, it may not allow access on another. I ran into this with my android phone. If I'm logged in on my phone, I get access errors on my surface, and vice-versa. Seems to be a limiting factor. Perhaps turning on complete file access in Onedrive would correct it, but I don't like the idea of cloud access to my PC.
     
  5. Stephan

    Stephan Member

    Joined:
    Aug 3, 2014
    Messages:
    108
    Likes Received:
    8
    Trophy Points:
    18
    Problem solved itself... Don't know why, but it works again suddenly. Thank you for your help anyway (If it comes back, I'll try all that)
     
  6. ScottyS

    ScottyS Active Member

    Joined:
    Apr 14, 2013
    Messages:
    672
    Likes Received:
    116
    Trophy Points:
    43
    Location:
    New York
    My Device:
    SPro3
    I've had this problem many times (comes and goes) in both Win8.1 and Win10 where files that are online only are not available. Sometimes there's even a triangular exclamation point sign overlying the OneDrive icon. Yet OneDrive sync says sync is up to date. I also have the WiFi problem where at many places at work I get "Connection Limited", but this OneDrive problem occurs at home where Internet access is working.

    Oddly, if I access OneDrive through IE browser I can access all the files.
     
  7. Stephan

    Stephan Member

    Joined:
    Aug 3, 2014
    Messages:
    108
    Likes Received:
    8
    Trophy Points:
    18
    Exactly ! You described exactly the problem. Ok, so it' a Onedrive bug if I understand.
     
  8. EldoInTheWeeds

    EldoInTheWeeds New Member

    Joined:
    Nov 30, 2013
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    My Device:
    SPro3
    I have OneDrive on my SP3, laptop and desktop. Occasionally it acts up on all my devices. The one sure fix I have found is to completely power off the system, wait 30 minutes and then turn it back on.
     
  9. Fazer Rider

    Fazer Rider New Member

    Joined:
    Sep 9, 2014
    Messages:
    14
    Likes Received:
    3
    Trophy Points:
    3
    I had a 1Tb onedrive business account, migrated to google-drive because of:
    - syncing problems like above;
    - limitations of syncing: max. 20.000 files, max 150 or 250 characters in file/directory name; some filetypes (e.g. .js files) are forbidden;
    - some unreadble (corrupted) files after syncing;
    - slow;

    Intension was syncing / backup three devices.
     

Share This Page

Search tags for this page
fixing exclamation point on my onedrive
,
exclamation mark on my onedrive folder
,
onedrive connection problem
,

onedrive exclamation

,
onedrive exclamation mark
,
problems synching my surface and onedrive
,
surface pro 3 not on pc list onedrive
,
surface pro onedrive problem
,

there is a problem with your onedrive

,
theres a problem with your onedrive