Problems with Hard Line Ethernet Interface

Discussion in 'Microsoft Surface Book' started by bgibson2700, May 14, 2016.

  1. bgibson2700

    bgibson2700 New Member

    Joined:
    May 14, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    Surface Book
    Is anyone else with a Surface Book having problems with their Ethernet interface? I've had my SB i7/16GB/512GB since December and have never before had problems with the Ethernet (not the wireless) interface. After using the SB for 4-8 hours my Ethernet connection drops. Sometimes the wireless connects to the Internet when the hard line connection fails but not always. The problem may be in the Dock that I use for I/O expansion but I'm not sure, it's inconsistent.
     
  2. dcoplien

    dcoplien Member

    Joined:
    Jan 23, 2016
    Messages:
    140
    Likes Received:
    14
    Trophy Points:
    18
    Location:
    Wisoconsin
    My Device:
    SPro4
    Try a new cable or try connecting direct to your router and see if the same thing happens.
     

Share This Page