Purple Dot on My Screen -- Anyone Else?

[otherminds]

So I have been the proud owner of an SP3 since launch date, and I have just noticed my first issue. When firing the computer up, I see a very distinct purple dot on the screen. The dot is permanently there and most visible when the screen is darker. Any suggestions? My gut tells me there is nothing to do about this.

 

[leeshor]

I think your gut is correct.

 

[otherminds]

I think your gut is correct.

Any idea how this could have happened?

 

[leeshor]

Looks like a seriously dead pixel. Maybe you stabbed it with your pen. j/k.

In short, not a clue.

 

[otherminds]

hmmmm... well, I suppose I have the 1 year manufacturer warranty. So I suppose the question is, does it bother me that much....

 

[ScottyS]

Looks like the visual feedback you can set when you touch the screen. I'm not sure if the setting is in the same place in Win8 (I am using Win10) but try Settings/Ease of Access/Other Options/Touch feedback. Try turning that on and then off again. I don't know if that will work, but it's worth a try.

If that doesn't work, maybe a reset of the OS. If that doesn't work it's likely a hardware defect and returning it would be the only solution.

 

[malberttoo]

hmmmm... well, I suppose I have the 1 year manufacturer warranty. So I suppose the question is, does it bother me that much....

Yeah I would definitely get that replaced before the warranty runs out.,,..

 

[CrippsCorner]

Looks like your Surface needs some Clearasil

 

[leeshor]

Looks like your Surface needs some Clearasil

Exactly what I was thinking. Blue pimple.

 

[hughlle]

hmmmm... well, I suppose I have the 1 year manufacturer warranty. So I suppose the question is, does it bother me that much....

In this kind of situation it is always best not to consider whether it bothers you, but whether it would bother someone else. Something like that is going to have a huge impact on the resale value should the time come.

 

[otherminds]

I tried the touch feedback and it hasn't removed the spot

and I think the point about whether it would bother anyone else is spot (no pun intended) on. I guess I will be visiting the Microsoft store before June!

 

[CrippsCorner]

Yeah just get it swapped out man... if you're still in warranty it's a no brainer. I got my Surface swapped out and it turned out there wasn't even a problem with it!