Hello. I bought my first Surface RT back in February. After a while my Surface RT began to show signs of oxidation in the magnesium finish all over the tablet. I spoke to Microsoft and I was promised a new unit, the replacement unit would be sent to me as soon as the oxidation had been verified by Microsoft Service Center, that’s located in the Netherlands which by the way is a long way from Sweden. After one and a half week I received my new unit, and out of the box this new unit had 4-5 dead pixels. Another RMA process, I politely asked if there's a possibility to get some kind of reimbursement, but that was out of question. I could receive a new unit period, the inconvenience of not having the unit ready for my disposal was exactly that, an inconvenience. I have bought a 600$ tablet(yes, that's was the price for a Surface RT tablet here in Sweden), that I haven't been able to use in almost a full month due to this RMA circle. I didn't want to have to go through this process again, so I made up my mind, to just sell the new tablet as soon as I had received it, and give the Surface 2 a chance instead. Yesterday I received my brand new Surface 2, and out of the box there's a scratch in the LCD digitizer under the glass, and also a bright white pixel in the middle of the screen. This is totally unacceptable, how can the quality control be this bad. This means another RMA process, and another one-two weeks without the device that I have bought. I’m fully aware that other brands also experience this lack of quality control but seriously three times in a row. I still love the Surface concept, and I really think the Surface is the best tablet on the market, but Microsoft really need to look over their quality control.. I just had to share my experience..