ran update now surface wont come on

Discussion in 'Microsoft Surface Pro 3' started by sean_scouser, Sep 28, 2014.

  1. sean_scouser

    sean_scouser Member

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    Hi I ran updates on my surface now screen wont come back on windows button vibrates when I touch it but nothin on screen
     
  2. Tosko

    Tosko Member

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    Maybe some display driver issue.

    Did you try the force reboot option? Hold the Power button + Volume UP button and wait until it reboots. Let go of both keys and see if your surface works better.

    Another question: when Booting, do you see the Surface logo?
     
  3. sean_scouser

    sean_scouser Member

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    After about ten mins just come back on thanks for reply though this can be closed now
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    If that happens again....

    Hold the Power Button down for 20 to 30 Seconds, then Hold Volume Rocker Up and press the Power Button, this will boot into UEFI, exit without changing anything. This acts as a soft reset.
     
  5. cemian

    cemian Member

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    that happened to me once...screen blacked out but still seemed it was on due to vibrating windows button..after continued power button pressing after several minutes rebooted eventually
     
  6. sean_scouser

    sean_scouser Member

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ran windows update and surface pro 3 will turn on