random cursor movement

Discussion in 'Microsoft Surface Pro 3' started by Jason Metcalf, Oct 23, 2014.

  1. Jason Metcalf

    Jason Metcalf New Member

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    I have had my Surface Pro 3 for 1 week now and I am experiencing some maddening issues. At random the cursor moves to the top center of the screen. It will start resizing windows at will. I unplugged it from the docking station, and unhooked the power cable and am still having this problem. I cannot work on anything for more than 5 minutes without this stupid thing jumping around. Help, please.
     
  2. Jason Metcalf

    Jason Metcalf New Member

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    After working with tech support, it turned out to be a screen calibration issue. All fixed and working!
     
  3. bluegrass

    bluegrass Well-Known Member

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    I've read bad things can happen after doing a screen calibration. I've steered away from doing one, not that I think I need to do one. Just curious, how did you do yours or did MS tech support hand hold you through it?
     
  4. mcsenerd

    mcsenerd Active Member

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    I've had this happen before as well and the only way I was able to resolve it was to do a hard reset on the SP3.
     
  5. Jason Metcalf

    Jason Metcalf New Member

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    We did a hard reset and he walked me through the very easy process of touch/pen calibration. Works like a charm now.
     

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