Received notice on computer stating I had an undetected virus and Trojan and to call 888-279-5428 fo
- Thread starter rice
- Start date
malberttoo
Well-Known Member
Yeah what Kundas said- get the free version of malwarebytes and do a full scan. You have something nasty going on.
I don't think malwarebytes works on Windows RT unless this isn't a Surface RT and the post is in the wrong forum.
So is it just the browser that is locked up, can you access files with explorer? Do anything else??? If you have all your stuff backed up you could try doing a Reset if not try a Refresh.
So is it just the browser that is locked up, can you access files with explorer? Do anything else??? If you have all your stuff backed up you could try doing a Reset if not try a Refresh.
Yep, could be your standard browser hijacking with scareware, might try resetting to browser defaults. Could possibly be a Flash Attack too.
malberttoo
Well-Known Member
Me too, didn't realize it was RT, I should have looked more carefully! 
I had the same thing happen on my surface 2. I found that it only affected the IE app, not the IE from the desktop. I was finally able to click on a newsarticle reference in an app, and it went through IE to the newssite. I was then able to delete the tab with the scam messaage. I rebooted and have not
had a furthe rproblem. scam
had a furthe rproblem. scam
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