Solved Registration number not Alpha numeric

Discussion in 'Surface 3 (Atom)' started by drbwell, May 8, 2015.

  1. drbwell

    drbwell New Member

    Joined:
    May 8, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro4
    I just bought my Surface 3 and wanted to register the device. My number is just numbers, not alpha numeric! I tried to register the device and the number wouldn't work during the registration process. Any ideas? I bought it from Best Buy.
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,846
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    Serial number with no letters? Make sure you are not mistaking letter O for number zero, letter I for number one, letter S for number 5, etc.

    If you indeed have twelve numeric digits, it should work.
     
  3. drbwell

    drbwell New Member

    Joined:
    May 8, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro4
    I checked and rechecked the number. It's strange, all numeric no letters. Then I checked the reg number in Windows and it's the same number that's on the back of my device. I don't get it, maybe it was inscribed wrong at the factory?
     
  4. drbwell

    drbwell New Member

    Joined:
    May 8, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro4
    Never mind, I fixed the issue. Thanks
     
  5. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    Don't keep it a secret. ;)
     
  6. Johnny365

    Johnny365 Member

    Joined:
    Apr 21, 2015
    Messages:
    295
    Likes Received:
    24
    Trophy Points:
    18
    If you chat with MS Support, they can automatically register the device for you. I had troubles when registering the Surface Pro 3.
     

Share This Page