Replacement cost

Discussion in 'Microsoft Surface Book' started by mikecox, Feb 18, 2018.

  1. mikecox

    mikecox Member

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    My Device:
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    I was told, here, that to replace my SB I'd have to pay $350. When I was in the MS Store I was told it would cost me $550.

    Is it possible the store price is due to a commission or was the quote I got here just way off?
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    The Microsoft Store Employees are not commissioned outside of their Small Business Specialist and they would only be dealing with Business Accounts with POs.
     
  3. Wayne Orwig

    Wayne Orwig Active Member

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    When I was looking at replacing my SB, the online price showed close to $600 USD.
     
  4. mikecox

    mikecox Member

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    Ok, thanks. I'll take it in tomorrow and get it replaced.
     

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