Hi i have tried to upgrade my surface pro 2 to windows 10, but it did not work out well. Now i have windows 10 on the device, but it is not activated. According to MS support i need to restore to origin 8.1 on the device and apply for upgrade again. But i have tried to download the zipfile SurfacePro_220.127.116.11.ZIP from Surface support but the download stops after 2 - 25 %. I have tried from several different networks and from several different computers. Is there someone who can help me with the file?