Poll Returned SP3: received new or refurb unit?

[RémiM]

Go to the MS Store. They are very helpful.

The advanced replacement option is also good, but they "lock" 1000$ on your credit card until they receive your device.

 

[jonypx09]

Go to the MS Store. They are very helpful.

The advanced replacement option is also good, but they "lock" 1000$ on your credit card until they receive your device.

Do you think they'll give me a brand new unit in the retail packaging (even though I bought my original unit back in September)?

 

[VickiFL]

Did you replace your unit within 30 days of your purchase?

Yes, I did.

 

[RémiM]

Do you think they'll give me a brand new unit in the retail packaging (even though I bought my original unit back in September)?

They'll give you one that will make you happy. No idea if it's going to be a new or a refurbished one.