Ripped Touch Cover, Surface RT.

Discussion in 'Microsoft Surface Accessories' started by RubeN, Feb 6, 2013.

  1. RubeN

    RubeN New Member

    Joined:
    Feb 6, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Texas
    Hey. I have had my Surface RT and touch cover for about 2 months. Yesterday while I was setting my surface on a table, I noticed that the touch cover had ripped on the magnet connector. Since I bought mine at Best Buy and not a MS store, do you think Best Buy or MS would replace it? Thanks!
     
  2. J515OP

    J515OP Super Moderator

    Joined:
    Jun 19, 2012
    Messages:
    2,177
    Likes Received:
    262
    Trophy Points:
    0
    Location:
    Northern CA
    My Device:
    RT
    Welcome to the forum. Yes, Best Buy should replace it no questions asked. So far this issue hasn't resulted in anybody being denied a return, at least as discussed here.
     
  3. RubeN

    RubeN New Member

    Joined:
    Feb 6, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Texas
    Thanks so much!
     
  4. bosamar

    bosamar Well-Known Member

    Joined:
    Nov 10, 2012
    Messages:
    1,453
    Likes Received:
    78
    Trophy Points:
    48
    My Device:
    RT
    The best way to remove a cover is to pull by a corner and angle it, not straight out with equal pressure across the magnets. IMO those commercials where they dangle the tablet by the cover is not good for the cover and/or magnets.
     

Share This Page

Search tags for this page
fixing the torn surface touch cover
,
microsoft replacing torn touch cover
,
surface rt cover ripping
,

surface touch cover ripping

,
surface touch cover torn
,

surface type cover ripped

,
surface v1 touch covers
,
touch cover 2 torn
,
touch cover rip
,
touch cover ripping