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SB Auto-Rotate Nonfunctioning Since W10 Anniversary Update

Frostmatrix

New Member
Hello All,

Since I have installed the W10 Anniversary update (around August 16th), my SB has completely lost its auto-rotate functionality. The auto-rotate button in the Notifications Center is no longer there, and going into Display Settings also lacks any option to turn on/off the auto-rotate.

I have tried every solution offered in this article that is relevant to the SB:

Quick Fix: Rotation Lock Grayed out on Windows 10

Of note: for solution 8, I am unable to even access the "Advanced Display Options" - it just takes me to the normal settings.


I have searched extensively for threads with similar problems, but none have been relevant to my case. I would really appreciate any suggestions, and will provide feedback on any attempted fixes.

Thanks.
 
OP
F

Frostmatrix

New Member
Update:

I have spent quite a bit of time trying to resolve this, thinking of calling Microsoft support (which for some reason I feel will be useless...)

I downloaded and ran the Microsoft Surface Diagnostic Toolkit, which states that I am missing the installed hardware for my Gyroscope, Accelerometer, Digital Compass Sensor (detailed text below):

*****Accelerometer Test*****
Failed - Hardware not installed.

Accelerometer Test (AccelerometerTest) started
System.InvalidOperationException: Hardware not installed.
at SurfaceDiagnosticTool.Tests.AccelerometerTest.<RunTest>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
Accelerometer Test finished : status Failed, comments Hardware not installed., total time 00:00:07.6223990


*****Gyrometer Sensor Test*****
Failed - Hardware not installed.

Gyrometer Sensor Test (GyrometerSensorTest) started
System.InvalidOperationException: Hardware not installed.
at SurfaceDiagnosticTool.Tests.GyrometerSensorTest.<RunTest>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
Gyrometer Sensor Test finished : status Failed, comments Hardware not installed., total time 00:00:01.0311122


*****Digital Compass Sensor Test*****
Failed - Hardware not installed.

Digital Compass Sensor Test (DigitalCompassSensorTest) started
System.InvalidOperationException: Hardware not installed.
at SurfaceDiagnosticTool.Tests.DigitalCompassSensorTest.<RunTest>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
Digital Compass Sensor Test finished : status Failed, comments Hardware not installed., total time 00:00:01.0122228


*****Ambient Light Sensor Test*****
Failed - Hardware not installed.

Ambient Light Sensor Test (AmbientLightSensorTest) started
System.InvalidOperationException: Hardware not installed.
at SurfaceDiagnosticTool.Tests.AmbientLightSensorTest.<RunTest>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
Ambient Light Sensor Test finished : status Failed, comments Hardware not installed., total time 00:00:01.0329777
 
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