SB Auto-Rotate Nonfunctioning Since W10 Anniversary Update

Discussion in 'Microsoft Surface Book' started by Frostmatrix, Sep 14, 2016.

  1. Frostmatrix

    Frostmatrix New Member

    Joined:
    Sep 14, 2016
    Messages:
    2
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    Trophy Points:
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    My Device:
    Surface Book
    Hello All,

    Since I have installed the W10 Anniversary update (around August 16th), my SB has completely lost its auto-rotate functionality. The auto-rotate button in the Notifications Center is no longer there, and going into Display Settings also lacks any option to turn on/off the auto-rotate.

    I have tried every solution offered in this article that is relevant to the SB:

    Quick Fix: Rotation Lock Grayed out on Windows 10

    Of note: for solution 8, I am unable to even access the "Advanced Display Options" - it just takes me to the normal settings.


    I have searched extensively for threads with similar problems, but none have been relevant to my case. I would really appreciate any suggestions, and will provide feedback on any attempted fixes.

    Thanks.
     
  2. Frostmatrix

    Frostmatrix New Member

    Joined:
    Sep 14, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    Surface Book
    Update:

    I have spent quite a bit of time trying to resolve this, thinking of calling Microsoft support (which for some reason I feel will be useless...)

    I downloaded and ran the Microsoft Surface Diagnostic Toolkit, which states that I am missing the installed hardware for my Gyroscope, Accelerometer, Digital Compass Sensor (detailed text below):

    *****Accelerometer Test*****
    Failed - Hardware not installed.

    Accelerometer Test (AccelerometerTest) started
    System.InvalidOperationException: Hardware not installed.
    at SurfaceDiagnosticTool.Tests.AccelerometerTest.<RunTest>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
    Accelerometer Test finished : status Failed, comments Hardware not installed., total time 00:00:07.6223990


    *****Gyrometer Sensor Test*****
    Failed - Hardware not installed.

    Gyrometer Sensor Test (GyrometerSensorTest) started
    System.InvalidOperationException: Hardware not installed.
    at SurfaceDiagnosticTool.Tests.GyrometerSensorTest.<RunTest>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
    Gyrometer Sensor Test finished : status Failed, comments Hardware not installed., total time 00:00:01.0311122


    *****Digital Compass Sensor Test*****
    Failed - Hardware not installed.

    Digital Compass Sensor Test (DigitalCompassSensorTest) started
    System.InvalidOperationException: Hardware not installed.
    at SurfaceDiagnosticTool.Tests.DigitalCompassSensorTest.<RunTest>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
    Digital Compass Sensor Test finished : status Failed, comments Hardware not installed., total time 00:00:01.0122228


    *****Ambient Light Sensor Test*****
    Failed - Hardware not installed.

    Ambient Light Sensor Test (AmbientLightSensorTest) started
    System.InvalidOperationException: Hardware not installed.
    at SurfaceDiagnosticTool.Tests.AmbientLightSensorTest.<RunTest>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at SurfaceDiagnosticTool.DiagnosticTestBase.<Run>d__30.MoveNext()
    Ambient Light Sensor Test finished : status Failed, comments Hardware not installed., total time 00:00:01.0329777
     

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