I was told by the MS Store employee that a screen capture could be made by pressing the Windows logo on the Surface Pro and the down volume button at the same time. This seems to work sporadically, at best. I also use Gadwin PrintScreen, which works very well on desktop and Metro style apps, including videos. This program, however, only responds to my Apple BT keyboard, not to the Type Cover inputs. I'm mystified. Any suggestions to solve either of these issues. The hardware button screen capture works on the iPhone/iPad/iPodTouch devices even after a system crash. I think it would be a good thing if the MS devices did as well.