Screen freezing

Discussion in 'Microsoft Surface Pro 3' started by JimArneson, Nov 4, 2014.

  1. JimArneson

    JimArneson New Member

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    For the past week (or so) my surface has been freezing up every once and a while. I don't see any pattern... it just stops responding and forces me to hold down the power button to shut down. It happens about twice a day and is a new behavior.

    Any thoughts?
     
  2. Markus1991

    Markus1991 New Member

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    I had the Same issue. I contacted Microsoft and they replaced it.
     
  3. leeshor

    leeshor Well-Known Member

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    Many people have found that the problem was when it was syncing with OneDrive. Can you check the task manager to see if it is hung. Something is going on in the background and getting stuck.
     
  4. dan_fein

    dan_fein New Member

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    I got my SP3 last week, and started to notice this on day 3. A little research turned up a conflict between f.lux (an app that reduces the blue in the screen for night viewing) and the Intel Graphics driver, which on my machine was 3621. I had to unload the driver and delete it in order to load the upgrade, but it seems to have solved the problem.
     

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