Screen loose, cracking noise when pushing on it

Discussion in 'Microsoft Surface Pro 4' started by jbowden, Dec 26, 2015.

  1. jbowden

    jbowden Member

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    Just to the left of the infrared device at the top my screen appears loose and if I push, it cracks/pops in a good inch to inch and a half. This is on the black bezel area left of the infrared... Anyone else have this issue?
     
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  2. raqball

    raqball Active Member

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    Mine was bottom center.. I went to a MS store and they exchanged it.
     
  3. melchorbcn

    melchorbcn New Member

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    Mine botton center
    I think is due for the magnetic of the keyboard
    I return it
    Now waiting for a New unit
     
  4. dajogejr

    dajogejr Member

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    I have this in the bottom left corner, does not affect performance and/or usability in any way, shape or form.
    I am lucky enough to have an MS Store 20 minutes away, but to be honest, I don't see the immediate need to run to them for a replacement.
     
  5. alexd88

    alexd88 Member

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    mine seems to be ok, or the scren protector hide it. what lot is your sp4?
     
  6. melchorbcn

    melchorbcn New Member

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    My fear its that ends with a screen cracking
    Maybe im a little paranoic but this machine cost a lot of money, and now is a little problem but in two months for sure it become worse
    Better cut ir and try again with another one.
    The only that worried me its The time that I lost seting up and intalling all my stuff
     
  7. ALI IBRAHEM

    ALI IBRAHEM New Member

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    My Device:
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    guys
    Is it possible any picture to appears this problem:(
     
  8. alexd88

    alexd88 Member

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    i looked closer and seems mine has this problem on the centre up, in the zone of camera infrared sensor and microphone and a little on the centre buttom ( i think in the area of camera may be normal) i also have a screen protector i will look closer to mine today to see if it is the glass screen protector or the screen.
     
  9. alexd88

    alexd88 Member

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    I have obtain a replacement for my surface. I will send it and i have to wait 8 day max(i think work days) 2 weeks. I hope the problem will be solved and on the new unit will not be screen bleed
     
  10. altenae

    altenae New Member

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    My Device:
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    Checked 4 surfaces and around the camera it's the same as you describe.
    I would say not a problem
     
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  11. alexd88

    alexd88 Member

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    My Device:
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    On the down middle of the screen is cracking when you push? Where the keyboard is attacking? Like the glue is glueing and unglued? And if i push harder near camera is cracking also.
     
  12. alexd88

    alexd88 Member

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    I have attached few photos
     

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