Screen won't turn on

Discussion in 'Microsoft Surface RT' started by nluckner, Mar 19, 2016.

  1. nluckner

    nluckner New Member

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    I have a Surface RT that won't turn on. I thought it might have been something with the power source as nothing on the surface indicates it has power, maybe a bad battery? Well, I cracked this think open and I found this little red light. If I hit the power button, the little red light turns on. If I hold the power button down, it goes off after like 10 seconds. This occurs on battery as well. Does this mean the screen is dead? This thing was very well maintained. I included a picture for reference with the LED light.

    [​IMG]


    Any insight or help is appreciated.
     
  2. nluckner

    nluckner New Member

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    Anyone able to offer some insight?
     
  3. OS2B

    OS2B New Member

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    Agree it might be the battery
    anyone else ,please members help him
    it must be members out there that is still running RT

    So members please respond!!
     
  4. Al oha

    Al oha New Member

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    I know this is an old thread but I thought I wold throw some info on this. I came across an RT that would not boot up (ie. screen was black). Checked the charger output... it was putting out 12v as expected and the charge light was lit. Anyway, as the OP indicated, I decided to crack open the RT. I check the battery at the cable. It was in and around 8v or so and was charged in some form. I pushed on the power button and saw the same red light come on. It stayed solid lit. In fact, I could leave it in that mode for hours and it stayed lit.... but I could see after a number of hours, that the battery voltage (as tested with a meter) was going down to the low 7v... so it appears that the MB was trying to do something. Trying some of the reset operations (ie. holding the power button down for 10 seconds, etc) resulted in the light going off. So basically, the light appeared to be some form of MB status light.

    Anyway, I did some measurements of a few things that can be found without a schematic and knowledge of the RT "guts". The one area in particular was the 5v pins on the USB and the dock / keyboard connector. In both, there was never any voltage there whether the unit was plugged in with the adapter or "running" (ie. red light lit) on battery. Without much further knowledge of the design, I purchased a used MB that was operationally reset by the previous owner. Removed the old board, and installed the replacement. connected the battery.... the red light lit solid for about 4-5 seconds and then started flashing (better than the old MB) and after about 5-10 seconds or so the screen lit up and the tablet was alive... yes! :) So if the red light on the motherboard does not ever start to flash after trying to start up, then it is likely that your MB has a significant problem. Probably most user would not even attempt to open their unit or replace parts.... but with the many internet sites and info , these types of things (especially out of warranty and old) can readily be done by some users (or friends of users).

    Hope this help save an occasional RT.
     
    sharpuser likes this.
  5. sharpuser

    sharpuser Super Moderator Staff Member

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    This is an incredible bit of sleuthing and technical troubleshooting, @Al oha. Seems that retired or salvage RT devices may be sought after by users trying to repair their own, because of your helpful post.

    Also, thanks for joining up.
     
  6. Al oha

    Al oha New Member

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    thanks.... I suspect in a lot of cases, with the design of the RT, much like other devices with full size usb ports, the system gets "abused" trying to power things that it should not... portable external hard drives, etc... Not sure the design was set for this. I couldn't find any kind of "serviceable fuse" so that does make it dangerous to use the port for much more than a thumb drive. Its somewhat disappointing that MS abandon the unit in terms of moving it towards a wider operating system ( ie. 10). Anyway, I posted my limited experience here as it was one of the few places that mentioned the "little red light" and got me thinking a little more about things as opposed to thinking that the display was broke which would have made it a "dumpster candidate".
     

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