Server error: '550

Discussion in 'Microsoft Surface 2' started by simrek, Jan 18, 2015.

  1. simrek

    simrek New Member

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    Hi, I'm getting a Server error: '550 whenever I send an email out. I can email myself and I can receive OK. I checked my settings and there good and the test account works fine. What am I doing wrong??
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Last edited: Jan 18, 2015
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  3. malberttoo

    malberttoo Super Moderator Staff Member

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    GreyFox7 is correct, it usually means there is nothing on the other end to deliver mail to, or something is blocking delivery. Is there anything else in the error?
     
  4. simrek

    simrek New Member

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    All it says is

    The following recipient(s) cannot be reached:


    'xxxxxxxx@yahoo.com' on 1/18/2015 3:58 PM

    Server error: '550 Xxxxxxx@yahoo.com> No such user here'

    It's my wife's yahoo email account , so I'm sure of the address.
     
  5. malberttoo

    malberttoo Super Moderator Staff Member

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    Your original post made it sound like ALL emails were having this issue. So it is just the one address?

    If so, I'd log into a webmail account (Gmail, Hotmail, etc) and try and send to that email address and see if you still get a bounce back.
     
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Server error: '550 Xxxxxxx@yahoo.com> No such user here'

    Clearly Yahoo thinks this user does not exist.
     
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  7. simrek

    simrek New Member

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    I have no problems with that address if I use my PC, only this Surface 2
     
  8. malberttoo

    malberttoo Super Moderator Staff Member

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    How are you sending on the PC? Are you using the Mail app on the Surface 2?
     
  9. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Are you selecting the user from the address book? the address may be corrupted with a non displayable character meaning you cannot see it. try sending a mail and type the address in manually or delete and recreate the address book entry or People entry depending on what your using to send mail with.
     
  10. simrek

    simrek New Member

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    I'm using Thunderbird on my PC (which I can't use on this Surface ) and Outlook on this Surface 2.

    I just tried emailing by replying to another address and the same error came back immediately. I think that it's something with this Surface2, not the receiver.
    Thanks for your help, Paul
     
    Last edited: Jan 18, 2015

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