Sleep study question

Discussion in 'Microsoft Surface Pro 4' started by Compusmurf, Feb 26, 2016.

  1. Compusmurf

    Compusmurf Active Member

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    Hiya.

    I've been getting

    "NCSI" and "WP Sync Client" high utilization in sleep study.

    Any thoughts what these are? The WP you'd have thought related to windows phone but I disabled/removed the phone app and a few others for testing.

    Thoughts?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    NCSI - Naval Criminal Service Investigative , sounds like the French version of NCIS. :D
    or it could be the Network Connectivity Status Indicator.
    WP sync client - Windows Phone sync client.

    Id say you attempted to remove WP app but wasn't completely successful.

    Perhaps run the Network Troubleshooter, uninstall/reinstall WiFi driver.
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    NCSI - Is the Network Connectivity Status Indicator and WP Sync Client is the Windows Phone Sync Client, so it has a service running somewhere...
     
  4. Compusmurf

    Compusmurf Active Member

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    I figured that's what NCSI was, but why is it showing so high on sleep study.

    the WP sync, that's going to be a pain to track down. UGH
     
  5. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    The two are probably related, fix the WP sync issue and the other will likely go away.
     
  6. Compusmurf

    Compusmurf Active Member

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    I never installed any WP sync software. I disabled the PHONE and the communications app and it didn't affect anything.

    Googling around, other folks saying it's tied to onedrive syncing. Cannot confirm.

    the NCSI might be because I disable WIFI when sleeping.
     
  7. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Still... it's in the network stack. A lingering service, a botched setting (not necessarily one of your own making) etc.

    Sure would be nice if there was a button to restore Windows Subsystems to their defaults, it would be a lot easier than a full Refresh/Reset or troubleshooting blind.
     
  8. Compusmurf

    Compusmurf Active Member

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    WP Sync has nothing to do with windows phone. Tons of trial and error and monitoring packages and it tracked back to Windows Photos app. ...and blocked... LOL
     
  9. mwilson

    mwilson Member

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    Blocked... how? Would you mind explaining?
     
  10. Compusmurf

    Compusmurf Active Member

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    Force uninstalled. Didn't fix, it came back.
     

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