Solved Software install issue

Discussion in 'Microsoft Surface Pro 3' started by tatinc2000, Mar 7, 2017.

  1. tatinc2000

    tatinc2000 New Member

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    I plan on running the uccnc software to control a cnc router. I can get it to load on my laptop and current control pc with no problems. I want to run it from my surface tablet and it wont load. When I double click the setup.exe the windows the do you want to run this program window pops up, I click yes and get the loading circle for 2-3 seconds and that is it. I've tried to run as admin, safe mode, turned off publisher verification and can't get it to open the installer. Anyone have any ideas?

    Surface is a Pro 3 i5-4300 @1.9GHz-2.50GHz, 8 gig RAM, Windows 10 64-bit
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    What OS are you running on the machines that is able to run it? You can attempt to do a compatibility pass on the installer by right clicking on the installer - compatibility tab to match the other machines:

    upload_2017-3-7_6-42-9.png
     
  3. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    The software requires dot net framework 2.0. The installation guide prerequisites say on W10 the installer will exit silently if it's not present.

    For Windows 8 & 10 to install FW 2.0 you install the Dot Net Framework 3.5 which also includes 2.0.

    Go to Control Panel - Programs and Features - Turn Windows Features on or off (on the left).
    Select .Net Framework 3.5 ...
     
  4. tatinc2000

    tatinc2000 New Member

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    Thank you both. I will try tonight.


    Sent from my iPhone using Tapatalk Pro
     
  5. tatinc2000

    tatinc2000 New Member

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    This was the issue. Thank you very much.


    Sent from my iPhone using Tapatalk Pro
     

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