Something weird just happened

Discussion in 'Microsoft Surface Pro 3' started by VickiFL, Feb 13, 2015.

  1. VickiFL

    VickiFL Active Member

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    I have been on my SP3 i5 all morning doing work and paying bills. I turn around to take a call, and when I turn back around a minute later, my SP3 screen is black. It was shut off. I was not doing anything that would put stress on it, and it wasn't hot when I felt the back. I was just using Google Chrome, that's it. It was plugged in.

    I tried everything to get it to turn back on, even using the volume button with the power button. I few minutes later, it finally powered back on, and I'm using it right now. I just got a big update, and this happened right after that. I'm not saying the update caused this, but it is weird. I can't explain this as it has never happened before.

    Any suggestions?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Check the System Event Log to see if it logged an unusual shutdown.
     
  3. VickiFL

    VickiFL Active Member

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    I did, and didn't see anything unusual.
     
  4. Liam2349

    Liam2349 Active Member

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    My instinct is to blame Chrome.
     
  5. sharpuser

    sharpuser Super Moderator Staff Member

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    Maybe your update did a restart, and you missed a warning notice during that call.

    ... Or it is Chrome.
     
  6. VickiFL

    VickiFL Active Member

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    I've been using Chrome since the day I bought my SP3, though, and this never happened before.

    I got into a car accident today, was rear ended while stopped at a red light. I'm not feeling well, and can't think of any reason this would happen. I'm sore, and drugged up, so that could be impairing my cognitive functions, lol I just hope this issue doesn't happen again.
     
  7. sharpuser

    sharpuser Super Moderator Staff Member

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    So sorry about that car accident. Get well. You still have many more lives.
     
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  8. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Hmm, just remember correlation does not imply causation although you might want to be extra careful driving or stay home if something weird happens again. :)
     
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  9. VickiFL

    VickiFL Active Member

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    Thank you. I am really sore today, but have meds to help.

    Damn Friday the 13th. :p

    I went to the Microsoft Store today with hubby and they verified that the last update caused a critical crash, but couldn't explain why. That really bothers me, but nothing I can really do, and I don't feel well enough right now to pursue it any further. Just hoping it doesn't happen again.

    He was kinda snotty with me because I have "God Mode" on my desktop. :rolleyes:
     
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  10. RémiM

    RémiM Active Member

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    @VickiFL Hope your doing well and you'll feel better soon.
     
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  11. sharpuser

    sharpuser Super Moderator Staff Member

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    That's rich.
     
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  12. Arizona Willie

    Arizona Willie Active Member

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    I'm surprised the Microsoft droid even knew what God mode is.

     
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