Solved SP3 Pen default OneNote desktop

Discussion in 'Microsoft Surface Pro 3' started by m04w, Feb 23, 2015.

  1. m04w

    m04w New Member

    Joined:
    Feb 23, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    So I have all of my office applications updated as well as my surface updated. My Onenote desktop 2013 says it is my default OneNote app, I made sure it is the default app using my control panel and even the app Surface says that my pen top button is set to the desktop version. But whenever I press the top button, the OneNote app originally installed and originally designated to the pen STILL opens. I have tried unpairing the pen and repairing it with my surface and switching the default apps every way possible but it still only opens the simple original version and I want the desktop version.
    Please help :)
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,095
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Download the Surface App from the Windows Store and set the Action from the Pen Button Configuration Menu.
     
  3. m04w

    m04w New Member

    Joined:
    Feb 23, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    I did that, and it even says that desktop is the default app for the button, but the button still opens the other OneNote
     
  4. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,095
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Did you also set it in the Desktop version of OneNote 2013 under Options and Advanced?
     
  5. m04w

    m04w New Member

    Joined:
    Feb 23, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Yup, I have done it in the OneNote desktop version, the Surface app, and in the control panel. All say it is the default app, but when I click the pen, it opens the other OneNote.
     
  6. bluegrass

    bluegrass Well-Known Member

    Joined:
    Nov 11, 2013
    Messages:
    1,301
    Likes Received:
    193
    Trophy Points:
    63
    Location:
    St. Louis, Mo
    My Device:
    SPro3
    I wonder what would happen if you remove the OneNote that you don't want to open.

    Never mind. I uninstalled the Universal OneNote and it still wouldn't open the desktop OneNote with the top button. It of course didn't open up the universal OneNote. I see the screen darken a little for a second when double clicking the top button but it didn't open up OneNote. I'm on Windows 10 Preview though, so I wouldn't consider it a legitimate error to worry about. I'll just wait it out till the official Windows 10 is released.

    I love the preview and wouldn't go back to 8.1 even if there are a few glitches. I went ahead and downloaded the preview version of OneNote and it opened immediately by clicking the top button on the pen. I'm going to go ahead and learn to use the universal version anyway since that's the future.
     
    Last edited: Feb 23, 2015
  7. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,095
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Are you running Windows 10 TP? If so, this is a known issue. Others have reported that installing OneNote through one of the Traditional Suite installs caused this behavior, but installing the Free Desktop Version fixed it....
     
  8. m04w

    m04w New Member

    Joined:
    Feb 23, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    I'm using 8.1
     
  9. m04w

    m04w New Member

    Joined:
    Feb 23, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    I had a surface and the pen worked properly with office 365 installed. I had it replaced with microsoft complete and installed 365 on it and now the pen won't work with the OneNote desktop version and just downloading the free desktop version does not solve it
     
  10. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,095
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    OK....make sure these 2 updates are applied:

    http://support.microsoft.com/kb/2968599/EN-US

    http://support.microsoft.com/kb/2881082

    If not, apply them and reboot and see if the Pen works as expected....if not you may need to reset the device
     
  11. m04w

    m04w New Member

    Joined:
    Feb 23, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    This worked. Thank you for your help!
     
  12. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,095
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Excellent - marking as solved....
     

Share This Page

Search tags for this page
office 2016 and surface pen not working
,
onenote 2016 pen button
,
onenote desktop default surface pentop windwos 10
,

open onenote 2016 with surface pen windows 10

,

sp3 pen not opening onenote

,
surface pen not opening onenote 2016
,
surface pen onenote 2016
,

surface pen open desktop onenote windows 10

,
surface pen open onenote 2016
,
surface pro pen onenote 2016