SP3 stopped recognizing pen tip

Discussion in 'Microsoft Surface Pro 3' started by banditmill, Aug 13, 2015.

  1. banditmill

    banditmill New Member

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    My Device:
    SPro3
    Recently my Surface suddenly stopped recognizing my pen tip. It recognizes the buttons (i.e., opens OneNote when I tap the button on the back) but won't recognize the pen tip. I've poked around before in the HID device list when turning off the touch screen for drawing, so I thought I might have left one of those turned off. But as far as I can tell, they're all turned on. I reinstalled the pen driver but that did nothing. If anybody here has any ideas before I take it in, please let me know. Thank you!
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Battery.
    AAAA.

    Buy two.

    The purple button has nothing to do with the nib (tip). Different devices.
    Purple button is Bluetooth, using a coin battery.
    Nib is active (always on, creating an electrical field), using a single AAAA.
     
  3. sharpuser

    sharpuser Super Moderator Staff Member

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    Moved to Surface Pro 3.
     
  4. SeanP

    SeanP Member

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    Same issue for me. Thought it might be batteries so I replaced them. In middle of meeting with customer went out again. I had to toggled between Tablet and Desktop Mode and back again to make it work. Even then it didn't but suddenly started working again.
     

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