When I opened the box the SP3 was already on and the back top right was warm..... It was on the page where i could enter admin password. I clicked the top left power button and it would turn off and then the same screen would jump back. I did that two times. Then I did a hard reset by holding the top left power button and it closed. Then after a while i touched the top left button and it turned on and let me set my settings as if i just first opened it.. SO whats up? Why was it on? I still need to call customer support to see what was going on... But anyone have thoughts??