I'm sorry if this has been asked before, I looked around but didn't see anything. So this is my first Surface. I've had it for 5 days and the cover for 3. I've tried removing it and reconnecting it a million times. I've tried refresh and recovery (losing everything I loaded on it in the process), windows updates (8.1), and holding the volume + button and the off button simultaneously and the stupid thing still will not work. Any ideas as to what I'm doing wrong? I mean it has to be me since no one else appears to be having this problem. And I'm sure I'll feel like an idiot but at this point I can live with that! Thanks. Nice looking forum by the way.