SP4TC: Fingerprinter Reader fails after a while

Discussion in 'Microsoft Surface Accessories' started by Loki, Jan 3, 2016.

  1. Loki

    Loki New Member

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    For starters: A healthy and succesful 2016 for everyone here at Surface Forums!

    Now, on to business :)

    I recently had a type cover with fingerprint reader for my Surface Pro 3 shipped over from the US to Europe, and I must say it's great as a keyboard! The spacing of the keys is much better, and as a VMware consultant, it's nice to have a proper Ins-key :)

    I use the built-in fingerprint reader to logon and to use User Account Control to raise the privileges on my system (I use that a lot specifically).
    The only problem is that the fingerprint reader seems to suddenly stop working for no apparent reason. A simple detach and re-attach of the keyboard fixes the problem for some time until it fails again. There is no relation (that I can find) to hibernate or sleep.

    The version of the driver is 2.2.10.4, and it seems to be the latest available.

    Are others experiencing the same issues?
     
  2. Jucko13

    Jucko13 New Member

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    My Device:
    SPro3
    I have exact the same thing! Surface Pro 3 with the TypeCover 4. But i noticed that when i do not swipe up the lock-screen (and keep the beautiful pictures shown) the sensor works way more often. But as soon as i click, type or swipe the lock-screen away it fails every time.

    As you mentioned detaching and re-attaching is the only thing that works.

    The Surface Fingerprint Sensor driver version is: 2.2.10.8.
     

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