Start button and keyboard not working

Discussion in 'Microsoft Surface Pro 3' started by casuallynerdy, Oct 3, 2016.

  1. casuallynerdy

    casuallynerdy New Member

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    My Device:
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    After downloading the most recent updates, the start button on the surface and the attachable keyboard stopped working. When I try to use the button it vibrates and makes a ding sound but nothing else happens. With the keyboard, the mouse works but the same ding noise happens when I try to type.
    I have tried deleting the updates but that didn't work. I have also tried restarting the surface. Any other suggestions are welcome.
     
  2. kundas1

    kundas1 Super Moderator Staff Member

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    and when you press the window logo button with the keyboard off, does it still make a ding?
     
  3. casuallynerdy

    casuallynerdy New Member

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    yes it still dings
     

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